Applying National CLAS Standards to Support Effective Cross-Cultural Communication

Certifications
Learning Objectives
Define cross-cultural communication
Describe at least three benefits of effective cross-cultural communication
Describe at least three ways to improve cross-cultural communication
Define and describe at least two ways that the National CLAS Standards support effective cross-cultural communication
Describe at least three ways to improve your communication when working with an interpreter
Define and describe Cultural Competence and Cultural Humility
Describe at least three ways that effective cross-cultural communication supports cultural humility and person-centeredness
Course Offering: Meeting, Seminar, Workshop, or Webinar - Live (delivered in real time)
Domain Focus: Care Delivery and Reimbursement Methods Employees only
Start Date:
End Date:
CE Credits: 1.00