Workforce Development Toolkit

The Commission’s certification programs support workforce readiness by validating knowledge, skills and professional standards across the many roles of client advocacy professionals and include:

• CCM^® Certification – For case managers working across settings and populations
• CDMS^® Certification – For disability management specialists supporting safe, timely return to work

To learn more about certificate and certification programs, visit Certification. 

The Commission’s Learning Network provides structured, evidence-backed education to support ongoing professional development and workforce growth. Offerings include:

• CE-approved* webinars, podcasts and Issue Briefs featuring national subject-matter experts
• Practice-relevant resources and tools that align with current trends in the workforce and certification needs, which include: professional bodies of knowledge, certificate programs, interactive workshops, exam practice items, and 24/7 access to learning content, alongside low-cost and free CEs.
• Pre-approved continuing education opportunities through The Commission’s CE Approval Program, which provide certified client advocacy professionals with access to streamlined course options to aid in the renewal process

*The Commission has been granted the designation as an Accredited Provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation (ANCC).

*The Commission is recognized by the New York State Education Department for Social Work (NYSED) as an approved provider of continuing education for New York State licensed social workers.

Hiring? Skip the noise of general job boards and post where credentialed professionals are already engaged. The Commission’s Career Center helps employers reach nearly 100,000 qualified client advocacy professionals, such as Certified Case Managers and Certified Disability Management Specialists, through a streamlined, niche-specific hiring experience designed to improve applicant quality and reduce time-to-hire. 

For Employers

• Targeted access to qualified talent: Reach a niche audience of client advocacy professionals.
• Cost-effective recruitment: Reduce cost-per-hire by posting to a focused, relevant audience rather than broad, mass-market job boards.
• Streamlined hiring process: Attract higher-quality applicants and shorten time-to-hire by reaching candidates already engaged in the professions you represent.
• Build a future talent pipeline: Increase brand awareness among both active and passive candidates and maintain visibility for future hiring needs.

For Professionals

• Explore professionally-aligned opportunities: Find roles with employers who value best practices, certification and professional development.
• Access niche job postings: Discover opportunities specifically designed for client advocacy professionals, increasing visibility with qualified employers.
• Stay connected to the workforce: Maintain relationships with potential employers and be considered for future roles.

VISIT THE CAREER CENTER

Workforce Solutions Chart

*Price Point Key: Select individual offerings to view current pricing and availability.

• No Cost: Free
• $: Low cost/entry-level
• $$: Moderate investment
• $$$: Organizational or enterprise-level