Clinical Relationships: Improving Communication With Patients, Clients and Families

Certifications
Learning Objectives
Identify their own personal communication style
Describe the forms of non-verbal communication
Demonstrate ways to improve their word choice and language usage
Explain how to use diplomacy to become more effective in their current position
Discuss effective ways to manage difficult clients
Course Offering: Meeting, Seminar, Workshop, or Webinar - Live (delivered in real time)
Domain Focus: Psychosocial Concepts and Support Systems
Start Date:
End Date:
CE Credits: 3.00
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