CCM® Certification Guide, Application Cycles & Code of Professional Conduct
CCM Board-Certified Case Manager
CCM® Certification Guide, Application Cycles & Code of Professional Conduct

Review the CCM Certification Guide to learn about eligibility requirements, completing the application, the exam structure, exam preparation, scoring, certificates, fees & more!
CCM APPLICATION CYCLES
Find upcoming CCM application window open/close dates, when to expect application approval/denial notifications, and the designated testing periods using the chart below.
| CCM Exam Cycle | April | August | December |
|---|---|---|---|
| CCM Application Window Opens | November 1 | March 1 | July 1 |
| CCM Application Window Closes* | January 31 | May 31 | September 30 |
| CCM Approval/Denial Notification By** | February 29 | June 30 | October 31 |
| CCM Designated Testing Period | April 1 - 30 | August 1 - 31 | December 1 - 31 |
*For special accommodation requests, all requests/documentation should be submitted for review by the end of the application window.
**Exam result notifications will be available approximately 4 - 6 weeks after the close of the designated testing period. Those eligible for retakes and those needing to reapply may do so after you receive your exam results.
- CCM CODE OF PROFESSIONAL CONDUCT FOR CASE MANAGERS
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The basic objective of the Code of Professional Conduct for Case Managers is to protect the public interest. Accordingly, the Code consists of Principles, Rules of Conduct, and Standards for Professional Conduct, as well as The Commission's® Procedures for Processing Complaints.
The Principles provide normative guidelines and are advisory in nature. The Rules of Conduct and the Standards for Professional Conduct prescribe the level of conduct required of every Certificant. Compliance with these levels of conduct is mandatory, and enforcement will be through The Commission's® Procedures for Processing Complaints.
PAY FOR CCM CERTIFICATION
Learn more about the opportunities The Commission® offers to help those who qualify pay for certification.