CCM® Certification Guide, Application Cycles & Code of Professional Conduct

Certification

CCM Board-Certified Case Manager

Join the over 50,000 professionals who have chosen case management certification through the nation’s largest credentialing organization.

Exam Application Dates:
November 1 - January 31, 2027
Renewal Application Dates:
September 1 - November 30, 2026

CCM® Certification Guide, Application Cycles & Code of Professional Conduct

Get Certified

Review the CCM Certification Guide to learn about eligibility requirements, completing the application, the exam structure, exam preparation, scoring, certificates, fees & more!

CERTIFICATION GUIDE
 


CCM APPLICATION CYCLES

Find upcoming CCM application window open/close dates, when to expect application approval/denial notifications, and the designated testing periods using the chart below.

CCM Exam Cycle April August December
CCM Application Window Opens November 1 March 1 July 1
CCM Application Window Closes* January 31 May 31 September 30
CCM Approval/Denial Notification By** February 29 June 30 October 31
CCM Designated Testing Period April 1 - 30 August 1 - 31 December 1 - 31

*For special accommodation requests, all requests/documentation should be submitted for review by the end of the application window. 
**Exam result notifications will be available approximately 4 - 6 weeks after the close of the designated testing period. Those eligible for retakes and those needing to reapply may do so after you receive your exam results.


CCM CODE OF PROFESSIONAL CONDUCT FOR CASE MANAGERS

The basic objective of the Code of Professional Conduct for Case Managers is to protect the public interest. Accordingly, the Code consists of Principles, Rules of Conduct, and Standards for Professional Conduct, as well as The Commission's® Procedures for Processing Complaints.

The Principles provide normative guidelines and are advisory in nature. The Rules of Conduct and the Standards for Professional Conduct prescribe the level of conduct required of every Certificant. Compliance with these levels of conduct is mandatory, and enforcement will be through The Commission's® Procedures for Processing Complaints.

 CCM CODE OF PROFESSIONAL CONDUCT FOR CASE MANAGERS

WATCH THIS WEBINAR ABOUT THE CODE!


PAY FOR CCM CERTIFICATION

Learn more about the opportunities The Commission® offers to help those who qualify pay for certification.