Complex Care for Team Leaders - Program Operations
Course Provider
Certifications
Learning Objectives
Develop a set of principles to guide program management and team development
Recruit and hire a diverse complex care team
Orient and train complex care team members
Engage with stakeholders to design complex care programs
Design complex care programs to align with the needs and priorities of population and community
Develop person-centered program policies
Use the scientific data method to enact quality improvements
Implement person-centered change management with staff and organizational leadership
Course Delivery: Live Virtual
Course Offering: Meeting, Seminar, Workshop, or Webinar - Live (delivered in real time)
Domain Focus: Care Delivery and Reimbursement Methods, Ethical, Legal, and Practice Standards