ETHICAL ISSUES: Appreciating the Impact on Case Managers & Ways of Taking Care

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Description:

Ethics is a cornerstone of professional case management practice. Case managers often face complex and challenging situations that require them to make difficult decisions involving multiple stakeholders, including clients, families, health care providers, and insurance companies. In these situations, a strong foundation in ethical principles is crucial for making decisions that are in the best interest of the client and that align with professional standards. This webinar will help case managers stay current on best practices and ethical guidelines, and provide them with the tools they need to navigate difficult situations with confidence.

This webinar will present key ethical issues that case managers confront in their practice, engaging them through a case study that provides them with both an ethical lens for assessment and ways of mitigating the harms of ethical conflicts both to their patients, the community, and themselves. By appreciating the impact for health care professionals, whether it is moral distress or burnout one can explore their potential for ethical agency and an ethic of care. Understanding the moral community of mutual responsibility and obligations, positions each one as sharing advocacy and helps to create an ethical environment. An ethical practice of self-care goes beyond good health and mental health habits, expanding to valuing the meaning of one’s work, understanding moral resiliency, the power of connection, creativity, and hope as one cares for others. The webinar translates the concepts of principle-based ethics into skillful recognition of how an ethical practice can create a responsiveness that moves us to be engaged and effective.