The Value of Today's Community Health Worker in Client-Centered Care
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Description:
Community Health Workers (CHWs) are increasingly recognized as vital members of interprofessional teams. They serve as connectors with deep levels of trust with the communities they serve and many have shared lived experience and knowledge of community-based resources. They work as important members of the team to coordinate care and meet the holistic needs of clients.
The Commission today is expanding to meet the education and certification needs of a broader range of client advocacy professionals to ensure that Americans have access to a team-based, future-ready workforce. Today’s client advocacy professionals include case managers, disability management specialists, community health workers, social and behavioral health workers and others who advocate on behalf of the individuals they serve. While professional training, roles, titles and work settings may differ, client advocacy professionals help individuals navigate care, access resources, and achieve better outcomes in complex health, social, employer, and community settings. The Commission is committed to certification excellence and lifelong learning for these individuals.
In this webinar, you will learn how CHWs contribute to client-centered care, particularly in underserved populations, and how integrating CHWs into care teams supports better outcomes, stronger engagement, and improved health equity. The session will also highlight opportunities for Board-Certified Case Managers to collaborate effectively with CHWs, laying the groundwork for future workforce partnerships.